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Home » FAQ

Frequently Asked Questions


  1. Do you offer drop-shipping services?
  2. Do I need to have a business license and/or seller's permit?
  3. Is there a drop-shipping fee per order?
  4. Do you require a minimum purchase?
  5. What payment methods do you accept?
  6. What is your return policy?
  7. How long does it take to process and ship orders?
  8. How do I track my packages that have been shipped?
  9. Which shipping method do you offer?
  10. Do you collect sales tax?
  11. Are your products new or factory reconditioned?
  12. Are your products new or factory reconditioned?
  13. COMPANY HOURS

  1. Do you offer drop-shipping services?
    Do you offer drop-shipping services? Yes, we drop-ship products for you. Not only do we ship the orders, we also drop-ship them from your name or your company name. Your customers will never know the source from where you purchase your products.

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  2. Do I need to have a business license and/or seller's permit?
    Do you ship internationally? Yes, we do ship products internationally. However, all international orders must be prepaid with money order, cashier's check or direct bank wire transfer. Once we receive your payment it will be applied to your account with us in a form of a company credit that can be used for purchases on Mgdproductsonline.com web site. Wire transfer information is available inside of your account under 'Wire Transfer' tab in My Account section. Do you offer drop-shipping services? Yes, we drop-ship products for you. Not only do we ship the orders, we also drop-ship them from your name or your company name. Your customers will never know the source from where you purchase your products. Do I need to have a business license and/or seller's permit? No, we do not require for our members to have a business license nor a seller's permit.

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  3. Is there a drop-shipping fee per order?
    NO, we do not charge a drop-shipping fee MGD is of the companies that do not charge fee's for using our services.

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  4. Do you require a minimum purchase?
    No, we do not have minimum purchase requirements. There is no minimum purchase amount on all orders. You will not be charged extra if you buy one item vs. many items.

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  5. What payment methods do you accept?
    We accept all major credit cards, such as: Visa, Master Card, American Express and Discover. In addition Quick Pay Invoicing Through Chase Banking,escrow(THIS APPLIES FOR BULK ORDERS ONLY) and cashier's checks.

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  6. What is your return policy?
    We guarantee against manufacturers' defects for 30 days from the date of the delivery on all products except for items listed in the Exception Section. Products with Manufacturer Warranties which exceed 30 days, may be returned directly to the manufacturer according to their instructions. All returns/exchanges must be made within 30 days of receipt of the merchandise. Merchandise must be in original factory condition, and must include all original packaging materials, warranty cards, manuals and accessories.

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  7. How long does it take to process and ship orders?
    All orders are processed and shipped within 1 to 2 business days.

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  8. How do I track my packages that have been shipped?
    Once the package was shipped a tracking will be posted in your account. You will also receive an email notification.

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  9. Which shipping method do you offer?
    Ups Ground,FedEx Ground

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  10. Do you collect sales tax?
    Yes, we collect sales tax on orders shipped to California only.

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  11. Are your products new or factory reconditioned?
    If the item is factory reconditioned you will see (R) next to the model number. If there is no (R) next to the model number the product is brand new. Products that are reconditioned by the manufacturer have been tested to meet quality specifications, some items come with 90 days manufacturer's warranty. The warranty is serviced direct.

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  12. Are your products new or factory reconditioned?
    If the item is factory reconditioned you will see (R) next to the model number. If there is no (R) next to the model number the product is brand new. Products that are reconditioned by the manufacturer have been tested to meet quality specifications, some items come with 90 days manufacturer's warranty. The warranty is serviced direct.

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  13. COMPANY HOURS
    W are Open From 8:00am to 5:00pm Standard Mountain Time You Can Place an Orders 24 Hours a Day 7 Days A Week

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Thursday 11 March, 2010
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